Privacy Policy

Effective Date: June 2, 2026

Randolph Outdoor ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, submit forms, communicate with us, or interact with our business.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Property address
Service requests
Project details
Photos submitted for estimates
Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type
Device information
Website usage data
Pages visited
Referring websites

How We Use Your Information

We use the information we collect to:

Respond to inquiries and estimate requests
Schedule and manage services
Provide customer support
Send appointment reminders
Deliver project updates
Process payments and invoices
Improve our website and services
Comply with legal obligations
Send marketing communications when permitted by law

SMS and Text Messaging Communications

By providing your mobile phone number and opting in, you consent to receive text messages from Randolph Outdoor regarding:

Appointment confirmations
Appointment reminders
Project updates
Service notifications
Customer support communications
Marketing and promotional messages (if consent is provided)

Message frequency may vary.

Message and data rates may apply based on your wireless carrier plan.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchasing any goods or services.

How We Share Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

Customer relationship management (CRM) systems
Scheduling and job management platforms
Payment processors
Website hosting providers
Marketing and communication platforms

These providers are authorized to use your information only as necessary to perform services on our behalf.

Jobber Platform

We use Jobber to manage customer information, estimates, scheduling, invoicing, communications, and service delivery. Information submitted through our website or directly to Randolph Outdoor may be stored and processed through Jobber in accordance with their security and privacy practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Enhance user experience
Support marketing and advertising efforts

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Opt out of certain communications

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Randolph Outdoor

Website: randolphoutdoor.com

Fence Division: (352) 740-4660

Outdoor Division: (352) 636-0343

Email: info@randolphoutdoor.com